About our Osteopathic appointments
Osteopath consultation times are 30 minutes long, whilst osteopathic New Patient consultations are usually 45 minutes. We would be grateful if you could arrive at the clinic ten minutes early with your new patient form filled in.
We accept Hicaps,Cash, EFTPOS, VISA, AMEX and MasterCard. We ask that you pay for your consult on the day of your appointment.
Osteopathic appointments are in high demand so, as a courtesy to your osteopath & others, please provide at least 24 hours notice if you are unable to attend your consultation.
Cancellation fees apply for short notice cancellations (50% of total consultation fee).
Private Health Cover and Hicaps
We support Hicaps and you can claim your benefit on the spot from your osteopath if you have private health insurance. Your level of rebate will depend on your level of coverage and health insurer.
Medicare rebates for Osteopathy
Osteopathic treatment can be covered by Medicare if you are eligible for the chronic disease management (CDM) care plan. You can be eligible for this if you are suffering from chronic pain. If eligible you must visit a GP and they can then write up your plan and include your referral to your osteopath for u. This can provide you up to a maximum of five osteopathic treatments per year rebated by Medicare. If you are unsure how to qualify for this, please feel free to contact your osteopath for further information, or speak to your GP.
We request that you pay upfront for your CDM funded treatment and you can then get your rebate from Medicare.
Workcover and TAC
Our Melbourne city osteopaths are registered Workcover and TAC service providers. If you are claiming osteopathic care through Workcover or TAC, your osteopath will require the account to be settled on the day of treatment.
All of the Melbourne city osteopaths at City Osteopathy are members of the Australian Osteopathic Association, are registered with AHPRA and are fully insured.